Patient Services Front Desk Specialist

WellSpan Health; Waynesboro (Franklin County); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Comprehensive health benefits

Flexible spending and health savings

Retirement savings plan

Paid time off (PTO)

Short-term disability

Education assistance

DailyPay

Wellness and Wellbeing programs

Caregiver support via Wellthy

Childcare referral service via Wellthy

Job summary

WellSpan Health is seeking a friendly receptionist to greet patients and visitors and direct them to the correct offices. The role includes answering a multi-line phone system, routing calls, and assisting with basic data entry and office operations.

The ideal candidate will have excellent communication and interpersonal skills, plus a High School Diploma or GED and some administrative experience. This is a customer-focused support role within a busy health network.

Qualifications

• High School Diploma or GED required.
• Less than 1 year to 1 month experience preferred.
• 1 year related work experience preferred.
• Excellent communication and interpersonal skills.
• Basic computer skills required.

Responsibilities

• Greet patients and visitors and direct them to appropriate offices.
• Answer multiple-line phones and route calls to the right person.
• Enter and retrieve data using basic computer software.
• Assist with office operations and maintain records.

Skills

Excellent communication

Interpersonal skills

Customer service

Basic computer skills

Education

High School Diploma or GED

Job description

WellSpan Health is seeking a friendly receptionist to greet patients and visitors and direct them to the correct offices. The role includes answering a multi-line phone system, routing calls, and assisting with basic data entry and office operations.

The ideal candidate will have excellent communication and interpersonal skills, plus a High School Diploma or GED and some administrative experience. This is a customer-focused support role within a busy health network.