Patient Services Front Desk Specialist

Capital Health Screening Centre; Newtown (PA); On-site; USD 48,712,000 - 59,744,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage & In-House

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings and Investment Plan

Group Life Insurance

Disability Benefits

Paid Time-Off Program

Job summary

Capital Health in Newtown, PA is seeking a friendly receptionist to support our patient-facing operations. You will handle phones, schedule tests and visits, and prepare patient charts while upholding HIPAA compliance.

The role requires a High School diploma, one year of healthcare receptionist experience, and proficiency with Microsoft Office. Strong communication and attention to detail are essential in a busy clinical environment.

Qualifications

• High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or one year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office; Excel familiarity.

Responsibilities

• Answer telephones promptly and courteously; route calls.
• Schedule and cancel appointments; book outpatient tests and surgeries.
• Prepare for day; review eligibility and prepare patient charts.
• Greet patients and inform about privacy policies and delays.
• Register patients; verify demographics and insurance.
• Collect co-pays and balances at check-in and check-out.

Skills

Medical terminology

ICD-10/CPT codes

Communication

Office software

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Office

Job description

Capital Health in Newtown, PA is seeking a friendly receptionist to support our patient-facing operations. You will handle phones, schedule tests and visits, and prepare patient charts while upholding HIPAA compliance.

The role requires a High School diploma, one year of healthcare receptionist experience, and proficiency with Microsoft Office. Strong communication and attention to detail are essential in a busy clinical environment.