Patient Access Associate I — Front Desk in Healthcare

WellSpan Health; Gettysburg (Adams County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

DailyPay financial support

Expanded Paid Parental Leave

Job summary

WellSpan Health is seeking a receptionist/administrative associate for the Gettysburg area. The role involves patient check-in, scheduling, and handling financial transactions with accuracy.

You will work under direct supervision, representing the system professionally and delivering excellent customer service. The position is full-time, 40 hours weekly, dayshift, with responsibilities across patient intake, appointment coordination, and billing support.

Qualifications

• High School Diploma or GED required.
• Diploma/program post-high school vocational training preferred (medical/administrative/business).
• 3–6 months front desk or physician office experience required.

Responsibilities

• Conducts patient interview to collect financial, biographic and demographic information.
• Explains financial requirements and collects deposits or deductibles; explains insurance requirements.
• Schedules patient appointments with referrals and pre-authorization forms; processes test instructions and patient benefit verification.
• Performs check-in/check-out duties; collects payments and issues receipts.
• Reconciles daily cash and assists with end-of-day procedures.
• Researches billing questions for patients with billing service; supports process improvements.

Skills

Communication skills

Medical office operations

Computer skills

Education

High school diploma

Related training preferred

Tools

Computer skills

Job description

WellSpan Health is seeking a receptionist/administrative associate for the Gettysburg area. The role involves patient check-in, scheduling, and handling financial transactions with accuracy.

You will work under direct supervision, representing the system professionally and delivering excellent customer service. The position is full-time, 40 hours weekly, dayshift, with responsibilities across patient intake, appointment coordination, and billing support.