Patient Services Front Desk Specialist

Mount Sinai Medical Center; Miami (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center Midtown is seeking a dedicated administrative support team member to handle front-office tasks in our busy practice. The role emphasizes accurate data entry, insurance verification, and prompt telephone communication to ensure smooth patient flow.

You will schedule appointments, process receipts, manage mail, and assist with record requests, all while maintaining confidentiality and a high level of customer service in a healthcare setting.

Qualifications

• Experience in a healthcare setting preferred but not required.
• Strong telephone etiquette and communication skills.
• Ability to accurately enter patient demographics and insurance data.
• Knowledge of insurance verification and referrals.
• Ability to schedule appointments and manage daily receipts.

Responsibilities

• Answer calls promptly and route to appropriate area.
• Enter patient demographics and insurance data accurately.
• Verify insurance information and obtain referrals/authorizations.
• Inform secretary about supply levels and reorder points.
• Copy patient records for insurers or other physicians.
• Distribute mail accurately and timely.
• Schedule appointments per practice policy.
• Process daily receipts and petty cash.

Skills

Telephone etiquette

Data entry accuracy

Insurance verification

Appointment scheduling

Mail distribution

Cash handling

Clerical organization

Communication skills

Education

High School Diploma

Job description

Mount Sinai Medical Center Midtown is seeking a dedicated administrative support team member to handle front-office tasks in our busy practice. The role emphasizes accurate data entry, insurance verification, and prompt telephone communication to ensure smooth patient flow.

You will schedule appointments, process receipts, manage mail, and assist with record requests, all while maintaining confidentiality and a high level of customer service in a healthcare setting.