Healthcare Receptionist & Patient Access Specialist

Mount Sinai Medical Center; Key West (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Key West seeks an experienced healthcare front desk/administrative assistant to support reception, patient data intake, and appointment coordination. The role includes handling calls, scheduling, insurance verification, and record-keeping in a fast-paced clinical environment.

The ideal candidate has a High School education, strong communication and organizational skills, and a willingness to support a collaborative care team focused on patient comfort and service

Qualifications

• High School education required.
• Experience in a Healthcare setting preferred but not required.

Responsibilities

• Answers telephone promptly and routes calls to the appropriate area.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Enters patient demographics and insurance data accurately in the computer.
• Verifies insurance information, referrals and authorizations as documented.
• Checks that patients complete applicable forms correctly and completely.
• Notifies the secretary or Office Coordinator when supplies near reorder point.
• Copies patient records as requested by insurers or other offices.
• Distributes mail accurately and on time.
• Schedules appointments and records them per practice policy.
• Handles daily receipts and journals and deposits to cashiers; manages petty cash.

Skills

Telephone etiquette

Communication

Attention to detail

Organizational skills

Education

High School

Job description

Mount Sinai Medical Center in Key West seeks an experienced healthcare front desk/administrative assistant to support reception, patient data intake, and appointment coordination. The role includes handling calls, scheduling, insurance verification, and record-keeping in a fast-paced clinical environment.

The ideal candidate has a High School education, strong communication and organizational skills, and a willingness to support a collaborative care team focused on patient comfort and service