Healthcare Front Desk & Scheduling Specialist

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Healthcare spending accounts

Retirement plan

Paid time off

Pet Insurance

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in Miami Beach, FL, is seeking a healthcare clerical professional to support front desk operations. You will handle phone calls, schedule patient appointments, and ensure accurate entry of demographics and insurance information into the system.

The role emphasizes attention to detail, proper etiquette, and timely processing of forms, messages, and deposits. Experience in a healthcare setting is preferred but not required, and a High School diploma is mandatory.

Qualifications

• High School education required.
• Experience in a healthcare setting preferred but not required.

Responsibilities

• Answers telephone promptly; forwards calls to appropriate area.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collects referrals and authorizations, and/or other forms as documented.
• Checks to ensure that patients fill out applicable forms completely and correctly.
• Informs secretary or Office Coordinator when supply level is approaching reorder point.
• Copies patient records if requested by insurance company or other physician's office.
• Distributes mail accurately and on a timely basis.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Responsible for completing daily receipts and journals and deposits to cashiers.
• Responsible for petty cash.

Education

High School

Job description

Mount Sinai Medical Center in Miami Beach, FL, is seeking a healthcare clerical professional to support front desk operations. You will handle phone calls, schedule patient appointments, and ensure accurate entry of demographics and insurance information into the system.

The role emphasizes attention to detail, proper etiquette, and timely processing of forms, messages, and deposits. Experience in a healthcare setting is preferred but not required, and a High School diploma is mandatory.