Patient Access & Care Coordinator

Mount Sinai Morningside; New York (NY); On-site; USD 23,000 - 34,000; Full time

Job summary

Mount Sinai Morningside is seeking a front desk candidate to greet patients, verify demographics and insurance, and support physicians in a busy faculty practice. You will assist with scheduling, insurance coordination, and basic medical-administrative tasks in a growing environment.

The role requires on-site presence, strong communication, and the ability to adapt quickly within a changing healthcare setting. Prior experience in a medical office and proficiency with EMR systems are preferred.

Qualifications

• Requires high school graduation or GED.
• Experience in a medical office setting preferred.
• Ability to navigate practice management and EMR systems.

Responsibilities

• Greet patients in person or by phone and manage intake.
• Verify and update patient demographics and insurance info.
• Explain insurance requirements and referrals as needed for appointments.
• Enter orders or prepare prescription refills for physician review.
• Collect co-pays and provide receipts per cash-control policies.
• Coordinate scheduling, pre-admissions, and follow-ups with staff.

Skills

Customer service

Communication

HIPAA compliance

Education

High School diploma or GED

Tools

EMR system

Job description

Mount Sinai Morningside is seeking a front desk candidate to greet patients, verify demographics and insurance, and support physicians in a busy faculty practice. You will assist with scheduling, insurance coordination, and basic medical-administrative tasks in a growing environment.

The role requires on-site presence, strong communication, and the ability to adapt quickly within a changing healthcare setting. Prior experience in a medical office and proficiency with EMR systems are preferred.