Patient Access & Scheduling Specialist

CMP01 Mount Sinai Medical Center of Florida, Inc.; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability coverage

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center of Florida, Inc. in Miami seeks a front desk receptionist to handle telephone inquiries, gather patient demographics, verify insurance, and route calls to the appropriate departments. The role supports daily operations in a fast-paced healthcare environment.

Responsibilities include data entry, mail distribution, appointment scheduling, and basic financial duties. Prior healthcare experience is welcome but not required; high school graduation is required.

Qualifications

• Education High School.
• Experience in Healthcare setting preferred but not required.
• License/Registration/Certification Not applicable

Responsibilities

• Answers telephone promptly; preferably by the third ring.
• Ensure calls are identified and properly categorized in order to forward to appropriate area within office timely and efficiently.
• Demonstrates proper telephone etiquette when receiving, transferring, and placing calls on hold.
• Hold times are to be kept to a minimum.
• Repeats key information when writing down messages to ensure accuracy.
• Accurately enters patient demographics information and insurance data in the computer as documented.
• Verifies insurance information, collect referrals and authorizations, and/or other forms as documented.
• Checks to ensure that patients fill out applicable forms completely and correctly.
• Informs secretary or Office Coordinator when supply level is approaching reorder point.
• Copies patient records if requested by insurance company or other physician's office.
• Distributes mail accurately and on a timely basis.
• Efficiently schedules appointments, recording them as documented and following practice policy.
• Responsible for completing daily receipts and journals and deposits to cashiers.
• Responsible for petty cash.

Education

High School

Job description

Mount Sinai Medical Center of Florida, Inc. in Miami seeks a front desk receptionist to handle telephone inquiries, gather patient demographics, verify insurance, and route calls to the appropriate departments. The role supports daily operations in a fast-paced healthcare environment.

Responsibilities include data entry, mail distribution, appointment scheduling, and basic financial duties. Prior healthcare experience is welcome but not required; high school graduation is required.