Patient Services Front Desk Specialist

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

St. Joseph’s Health in Syracuse, NY is seeking a full-time receptionist to support office operations and work with staff to deliver efficient, cost effective, quality patient care. Responsibilities include scheduling, pre-registration, patient check-in/out, phone support, and document handling.

The role emphasizes confidentiality, professional customer service, and teamwork in a hospital setting. Pay ranges from $19.00 to $26.85 per hour; pay is pegged to experience, skills, and education and

Qualifications

• High school diploma or equivalent; one to two years’ experience preferred.
• Candidate should have strong customer service and communication skills.
• Experience with multi-line phones and basic office software is expected.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preference lists and update appropriately.
• Collaborate with management regarding goals and needs.

Skills

Customer service

Multi-line telephones

Computer skills

Oral and written communication

Interpersonal skills

Education

High school diploma or equivalent

1–2 years experience preferred

Tools

PC

Office software

Job description

St. Joseph’s Health in Syracuse, NY is seeking a full-time receptionist to support office operations and work with staff to deliver efficient, cost effective, quality patient care. Responsibilities include scheduling, pre-registration, patient check-in/out, phone support, and document handling.

The role emphasizes confidentiality, professional customer service, and teamwork in a hospital setting. Pay ranges from $19.00 to $26.85 per hour; pay is pegged to experience, skills, and education and