Front Desk & Patient Care Coordinator

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

St. Joseph's Health in Syracuse, NY is seeking a full-time receptionist to support office operations and deliver quality patient care.

The role collaborates with providers and management to schedule appointments, perform pre-registration, check-in/check-out patients, handle phone calls, and manage documentation with accuracy. Qualifications include a high school diploma or equivalent and 1–2 years of experience; strong communication and customer-service orientation are essential.

Qualifications

• High school diploma or equivalent required or preferred.
• 1–2 years of relevant experience preferred.
• Strong communication and customer service skills.
• Ability to handle multiple tasks with attention to detail.

Responsibilities

• Schedule and manage provider appointments on schedules.
• Pre-registration and billing support for patients.
• Check-in and check-out patients for appointments.
• Answer incoming and outgoing phone calls and route messages.
• Scan and fax documentation and maintain filing accuracy.

Skills

Customer service

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Secretarial training a plus

Job description

St. Joseph's Health in Syracuse, NY is seeking a full-time receptionist to support office operations and deliver quality patient care.

The role collaborates with providers and management to schedule appointments, perform pre-registration, check-in/check-out patients, handle phone calls, and manage documentation with accuracy. Qualifications include a high school diploma or equivalent and 1–2 years of experience; strong communication and customer-service orientation are essential.