Patient Care Front Desk Specialist

St. Joseph's Health; Town of Manlius (NY); On-site; USD 26,000 - 37,000; Part time

Job summary

St. Joseph's Health is seeking a part-time receptionist to support office operations at our facility. The role involves day-shift responsibilities, including patient check-in/out, scheduling, pre-registration, and phone support.

The position emphasizes confidentiality, professional communication, and collaboration with management to meet department goals and provide quality patient care.

Qualifications

• High school graduate or equivalent; secretarial training a plus.
• 1–2 years’ experience preferred.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preferences.
• Collaborate with management regarding goals and needs.
• Pre-registration of patients.
• Review revenue reports to ensure charges are billed.
• Collect co-pays/balances due.
• Check in patients for appointments.
• Check out patients after appointments.
• Answer phone calls and route to proper person.
• Scan and fax documentation.
• Make confirmation phone calls.

Skills

Customer service

Communication

Attention to detail

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Secretarial training a plus

Tools

PC & software knowledge

Multi-line telephones

Job description

St. Joseph's Health is seeking a part-time receptionist to support office operations at our facility. The role involves day-shift responsibilities, including patient check-in/out, scheduling, pre-registration, and phone support.

The position emphasizes confidentiality, professional communication, and collaboration with management to meet department goals and provide quality patient care.