Part-Time Patient Access Specialist - Front Desk & Registration

St. Joseph's Health; City of Syracuse (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

St. Joseph's Health in Syracuse, NY is seeking a Part-time Patient Access Representative for a rotating shift. The role involves front-end patient contact, registration, and cross-training across locations to support patient flow and financial clearance.

Responsibilities include admission/check-in, documentation accuracy, cash handling, scheduling, and maintaining EPIC knowledge. Requires HIPAA compliance and participation in mandatory trainings.

Qualifications

• Strong written and oral communication skills.
• Good interpersonal skills and teamwork.
• Strong critical thinking and problem-solving abilities.

Responsibilities

• Admitting/checking patients on Emergency and psychiatric boards (CPEP).
• Ensuring proper documentation with charts, bracelets, and labels.
• Maintaining cash handling and petty cash processes.
• Scheduling walk-in imaging and newborn tests.
• Cross-training across Patient Access locations as needed.

Skills

Communication skills

Interpersonal skills

Critical thinking

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Advanced degree preferred depending on service needs

Tools

EPIC software

Job description

St. Joseph's Health in Syracuse, NY is seeking a Part-time Patient Access Representative for a rotating shift. The role involves front-end patient contact, registration, and cross-training across locations to support patient flow and financial clearance.

Responsibilities include admission/check-in, documentation accuracy, cash handling, scheduling, and maintaining EPIC knowledge. Requires HIPAA compliance and participation in mandatory trainings.