Cardiology Front Desk & Patient Care Coordinator

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

St. Joseph's Health in Syracuse, NY seeks a full-time receptionist to support everyday office operations and provide efficient, patient-centered service.

You will schedule appointments, handle front-desk duties, collect co-pays, and manage calls with discretion, contributing to a positive patient experience. The role requires high school completion and 1–2 years of experience, with proficiency in standard office software and equipment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years experience preferred.
• Strong verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Proficiency with basic office software and equipment.

Responsibilities

• Promote a healthy work environment and patient-focused service.
• Schedule and manage provider appointments.
• Review schedules and adjust per provider preferences.
• Pre-registration and revenue-review tasks to ensure accurate charges.
• Handle front desk duties: greeting, check-in/out, and phone support.
• Collect co-pays and account balances.
• Answer calls, scan and fax documents, and relay messages.
• Confirm appointments and maintain professional communication.

Skills

Customer service

Attention to detail

Confidentiality

Verbal communication

Education

High school diploma or equivalent

Tools

PC terminals

Fax machine

E-mail system

Multi-line phones

Job description

St. Joseph's Health in Syracuse, NY seeks a full-time receptionist to support everyday office operations and provide efficient, patient-centered service.

You will schedule appointments, handle front-desk duties, collect co-pays, and manage calls with discretion, contributing to a positive patient experience. The role requires high school completion and 1–2 years of experience, with proficiency in standard office software and equipment.