Medical Front Desk & Scheduling Specialist

St. Joseph's Health; City of Syracuse (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

St. Joseph's Health in Syracuse, NY is seeking a Medical Receptionist to support office operations and collaborate with staff to provide efficient, cost effective, quality patient care.

The role involves scheduling, pre-registration, check-in/out, phone support, and document handling in a fast-paced hospital setting. You will maintain patient confidentiality, greet visitors, answer calls, and coordinate with management to meet patient needs while ensuring accurate administrative processes.

Qualifications

• High school diploma or equivalent; experience preferred.
• Orientation and continuing education participation and updates.
• Healthcare front desk experience is a plus.

Responsibilities

• Promote a healthy work environment
• Schedule appointments on provider schedules
• Check in/out patients
• Phone support and message handling
• Scanning and faxing documentation

Skills

Communication skills

Customer service

Confidentiality

Education

High school diploma or equivalent

Tools

Multi-line telephones

PC and appropriate software

Job description

St. Joseph's Health in Syracuse, NY is seeking a Medical Receptionist to support office operations and collaborate with staff to provide efficient, cost effective, quality patient care.

The role involves scheduling, pre-registration, check-in/out, phone support, and document handling in a fast-paced hospital setting. You will maintain patient confidentiality, greet visitors, answer calls, and coordinate with management to meet patient needs while ensuring accurate administrative processes.