Patient Services Front Desk Specialist

Summit Health Management; Astoria (OR); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Summit Health Management is seeking a Patient Service Representative at CityMD to welcome patients and provide exemplary service. You will register patients, coordinate intake and appointments, and ensure accurate data entry and documentation across the patient journey.

This role requires a high school diploma or GED, superb communication skills, and a friendly, can-do attitude. Bilingual abilities are a plus, with potential for on-site work in Oregon locations.

Qualifikationen

• High School Diploma or GED required.
• Welcoming attitude with patients and coworkers.
• Experience in high-volume/high-intensity service is preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented team player with strong keyboarding skills (≈55 wpm).
• Bilingual skills preferred based on site location.

Aufgaben

• Greet and welcome patients.
• Register patients and coordinate intake and appointments.
• Enter/update patient information accurately in the system.
• Assist patients with paperwork.
• Scan, update, and file medical records.
• Answer phone calls promptly and politely.
• Verify insurance eligibility and liaise with Billing as needed.
• Handle cash and co-pays accurately.

Kenntnisse

Customer service

Bilingual

Communication

Typing 55 wpm

Team player

Flexible/adaptable

Interpersonal skills

Physician/healthcare exposure

Ausbildung

High School Diploma or GED

Jobbeschreibung

Summit Health Management is seeking a Patient Service Representative at CityMD to welcome patients and provide exemplary service. You will register patients, coordinate intake and appointments, and ensure accurate data entry and documentation across the patient journey.

This role requires a high school diploma or GED, superb communication skills, and a friendly, can-do attitude. Bilingual abilities are a plus, with potential for on-site work in Oregon locations.