Patient Service Specialist: Welcoming Front Desk

Summit Health Management; Hauppauge (NY); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401k savings plan

Descripción de la vacante

Summit Health Management seeks a Patient Service Representative to warmly welcome patients at CityMD and coordinate registrations with a sense of urgency. You will handle patient intake, data entry, and inquiries to ensure timely service delivery.

Responsibilities include processing insurance, handling payments, and maintaining accurate records while providing outstanding customer service in a fast-paced environment. Bilingual skills may be required by site location.

Formación

• High School Degree or GED is required or equivalent.
• Experience in a high-volume/high-intensity service environment is preferred.
• Excellent verbal, written, and interpersonal communication skills.
• Detail-oriented and a collaborative team player.
• Computer proficiency with typing around 55 wpm.
• Bilingual language skills depending on site location.

Responsabilidades

• Greet and welcome patients and provide exceptional service.
• Organize and coordinate patient intake and appointments.
• Enter/update patient information in the system accurately.
• Assist patients with paperwork as needed.
• Scan, update and file medical records.
• Answer calls and inquiries promptly and politely.
• Process insurance information, verify eligibility, and liaise with Billing as needed.
• Handle cash and co-payments accurately.
• Inform site/assistant site manager of wait times and inquiries.

Conocimientos

Customer service

Communication skills

Bilingual

EHR familiarity

Typing speed 55 wpm

Team player

Educación

High School Diploma or GED

Herramientas

EHR/PM System

Descripción del empleo

Summit Health Management seeks a Patient Service Representative to warmly welcome patients at CityMD and coordinate registrations with a sense of urgency. You will handle patient intake, data entry, and inquiries to ensure timely service delivery.

Responsibilities include processing insurance, handling payments, and maintaining accurate records while providing outstanding customer service in a fast-paced environment. Bilingual skills may be required by site location.