Patient Service Representative: Welcoming Front Desk Pro

Summit Health Management; Bloomfield (NJ); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

Life and Disability Insurance

401k savings plan

Descrizione del lavoro

Summit Health Management's CityMD location is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate with the team to ensure timely service. You will handle patient inquiries with urgency and kindness, update records, verify insurance, collect co-pays, and maintain accurate paperwork in a fast-paced healthcare setting.

Qualified candidates have a high school diploma, excellent communication, strong computer skills (55 wpm), and a friendly,

Competenze

• High School Degree or GED required.
• Experience in high-volume service environments preferred.
• Strong verbal and written communication skills.
• Detail-oriented team player with strong interpersonal skills.
• Bilingual abilities preferred based on site location.

Mansioni

• Greet and welcome patients.
• Coordinate patient intake and appointments.
• Enter/update patient information in the system.
• Assist patients with paperwork.
• Scan, update, and file medical records.
• Answer calls promptly and politely.
• Verify insurance eligibility and liaise with Billing.
• Handle cash and co-pays accurately.
• Provide outstanding customer service.
• Inform site manager of wait times and inquiries.

Conoscenze

Communication skills

Typing 55 wpm

Bilingual

Formazione

High School Degree or GED

Descrizione del lavoro

Summit Health Management's CityMD location is seeking a Patient Service Representative to warmly welcome patients, register them, and coordinate with the team to ensure timely service. You will handle patient inquiries with urgency and kindness, update records, verify insurance, collect co-pays, and maintain accurate paperwork in a fast-paced healthcare setting.

Qualified candidates have a high school diploma, excellent communication, strong computer skills (55 wpm), and a friendly,