Patient Services & Front Desk Coordinator (Medical Office)

Northeast Georgia Health System; Dacula (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Northeast Georgia Health System is seeking a patient-focused administrative professional to join our physician services team. The role entails front desk reception, maintaining clinical and financial records, and managing front office inventory and mail within a fast-paced medical setting.

Responsibilities include scheduling patient referrals, ensuring accurate EPIC data entry, and processing daily deposits and reports to support billing and operations.

Qualifications

• High School Diploma or GED required.
• Experience in customer service or physician's office preferred.
• Knowledge of EMR (EPIC) system is important.

Responsibilities

• Screen and refer incoming calls and visitors for efficient communication.
• Procure patient referrals and process mail promptly.
• Schedule appointments for patient referrals as requested by Physicians.
• Enter accurate patient information into the EPIC system and maintain registration accuracy.
• Balance daily audit journals and forward reports to the Central Business Office.

Skills

EMR systems

Customer service

Phone etiquette

Education

High School Diploma or GED

Tools

EPIC

Job description

Northeast Georgia Health System is seeking a patient-focused administrative professional to join our physician services team. The role entails front desk reception, maintaining clinical and financial records, and managing front office inventory and mail within a fast-paced medical setting.

Responsibilities include scheduling patient referrals, ensuring accurate EPIC data entry, and processing daily deposits and reports to support billing and operations.