Medical Office Coordinator - EMR & Front Desk Expert

20 Northeast Georgia Medical Center, Inc.; Buford (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Northeast Georgia Health System in Georgia is seeking a front desk receptionist for the Physician Services/Clinics to support reception, maintain clinical and financial records, and manage front office duties.

You will screen calls, arrange referrals, schedule appointments, enter data into EPIC, balance journals, process deposits, and help patients with referrals, while upholding NGHS standards and teamwork.

Qualifications

• High School Diploma or GED is required.
• Customer Service or Physician's Office experience is preferred.
• Knowledge of EMR systems is required.

Responsibilities

• Screens and refers all incoming calls and visitors to ensure that accurate and timely communication is facilitated.
• Procures patient referrals in accordance with Physician requests and processes mail in a timely and efficient manner.
• Schedules appointments for patient referrals as requested by Physicians.
• Logs all referrals according to established guidelines and posts referral numbers to patient's account when received from other Physician practices.
• Advises patients when referral numbers are needed and how patients can obtain a referral.
• Provides patients with needed information regarding their referral.
• Opens and distributes mail to appropriate personnel daily.
• Ensures accurate patient information is entered into the EPIC system (maintains acceptable registration error rate parameters).
• Ensures daily audit journals are balanced.
• Enters charges accurately.
• Forward all monthly reports to the Central Business Office in a timely manner.
• Prepares daily deposits per center procedure.
• Updates patient information with pertinent information as needed, Arranges payment agreements as indicated.
• Maintains inventory of front office supplies as required.

Skills

EMR proficiency

Customer service

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System in Georgia is seeking a front desk receptionist for the Physician Services/Clinics to support reception, maintain clinical and financial records, and manage front office duties.

You will screen calls, arrange referrals, schedule appointments, enter data into EPIC, balance journals, process deposits, and help patients with referrals, while upholding NGHS standards and teamwork.