Medical Office Assistant & Front Desk Specialist

20 Northeast Georgia Medical Center, Inc.; Dacula (GA); On-site; USD 22,000 - 28,000; Full time

Job summary

Northeast Georgia Health System is seeking a skilled front desk assistant for its physician clinics. The role involves patient reception, maintaining clinical and financial records, and front office operations within a 12-hour shift cycle.

Key duties include answering calls, coordinating referrals, scheduling appointments, balancing journals, updating patient data in EPIC, and ensuring timely communication with patients and physicians.

Qualifications

• High school diploma or GED required.
• Healthcare front desk experience preferred (customer service).
• Experience with EPIC or similar EMR systems preferred.

Responsibilities

• Screens and directs calls and visitors to ensure efficient communication.
• Procures patient referrals per physician requests and processes mail.
• Schedules appointments for patient referrals as requested by physicians.
• Logs referrals and posts referral numbers to patient accounts.
• Ensures accurate patient information in EPIC and maintains registration accuracy.
• Maintains front office supply inventory and daily deposits per center procedure.

Skills

Customer Service

EMR knowledge

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Northeast Georgia Health System is seeking a skilled front desk assistant for its physician clinics. The role involves patient reception, maintaining clinical and financial records, and front office operations within a 12-hour shift cycle.

Key duties include answering calls, coordinating referrals, scheduling appointments, balancing journals, updating patient data in EPIC, and ensuring timely communication with patients and physicians.