Patient Services Front Desk Coordinator - Flexible Hours

Abhealthnetwork; Lexington, Northern (MA, KY); Hybrid; USD 25,000 - 33,000; Full time

Job summary

Abhealthnetwork is seeking an organized Front Desk / Administrative Assistant to support daily office operations in Lexington, MA. You will greet clients, answer phones, manage appointments, and maintain patient records with accuracy using MS Office and EHR systems.

The role requires strong communication, reliability, and the ability to handle multiple tasks with professionalism in a medical office setting.

Qualifications

• High school diploma or equivalent required.
• Associate’s Degree preferred.
• Experience in medical front office is desirable.
• Excellent communication and organizational skills.

Responsibilities

• Greet clients and maintain a welcoming office atmosphere.
• Answer high-volume calls and direct to the proper party.
• Operate and troubleshoot basic office equipment.
• Receive and route mail to the Administrative Office.
• Schedule and confirm appointments; check clients in/out.
• Prepare intake paperwork and ensure chart completeness.
• Upload records and client documentation to charts.
• Coordinate medications and prior authorizations where applicable.

Skills

Communication skills

Customer service

Organizational skills

Teamwork

Money handling

Scheduling

Professionalism

Education

High school diploma or equivalent

Associate’s Degree

Tools

Microsoft Office

Electronic Health Record (EHR) software

Job description

Abhealthnetwork is seeking an organized Front Desk / Administrative Assistant to support daily office operations in Lexington, MA. You will greet clients, answer phones, manage appointments, and maintain patient records with accuracy using MS Office and EHR systems.

The role requires strong communication, reliability, and the ability to handle multiple tasks with professionalism in a medical office setting.