Patient Experience Front Desk Coordinator

Advantage Behavioral Health LLC.; Lexington (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Advantage Behavioral Health LLC. seeks an organized front desk assistant to support clinical staff and patients. You will greet clients, answer calls, manage appointments, and maintain intake forms and records in the EHR system.

The role requires strong communication, interpersonal, and teamwork skills, with exposure to basic office finance tasks. On-site work in a busy clinical office environment is expected.

Qualifications

• High school diploma or equivalent required.
• Associate’s Degree preferred.
• Experience in front office or clerical role.
• Strong Microsoft Office and basic accounting knowledge.

Responsibilities

• Greet clients and answer phones.
• Schedule appointments and manage intake forms.
• Maintain files and patient records in the EHR.
• Coordinate communications with clinicians and labs.
• Assist with basic money handling and office tasks.

Skills

Interpersonal Skills

Communication

Organization Skills

Customer Service

Teamwork

Education

High school diploma or equivalent

Associate's Degree preferred

Tools

Microsoft Office

EHR software

Job description

Advantage Behavioral Health LLC. seeks an organized front desk assistant to support clinical staff and patients. You will greet clients, answer calls, manage appointments, and maintain intake forms and records in the EHR system.

The role requires strong communication, interpersonal, and teamwork skills, with exposure to basic office finance tasks. On-site work in a busy clinical office environment is expected.