Patient Services Front Desk Coordinator

Family Health Services; Sandusky (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Family Health Services seeks a Front Desk Receptionist to support clinic operations by maintaining the front office and representing the organization professionally. The role requires multi-tasking, prioritization, and positive attitude in handling administrative tasks.

You will greet patients, manage calls, schedule appointments, and enter data in the EMR system. The position emphasizes patient experience, insurance verification, and accurate records while ensuring a clean, welcoming reception

Qualifications

• High school diploma and basic data entry skills required.
• Experience in customer service is preferred.
• Certificate/Degree or equivalent experience in EMR or related field preferred.
• Minimum one year of clerical experience preferred.

Responsibilities

• Greet patients and visitors in a timely manner.
• Handle front desk calls and direct inquiries per policy.
• Pre-register and check-in patients for appointments.
• Verify insurance where applicable and collect payments.
• Maintain accurate electronic health records data entry and filing.

Skills

Data entry

Customer service

Computer literacy

Education

High school diploma

EMR knowledge

Tools

EMR system

Job description

Family Health Services seeks a Front Desk Receptionist to support clinic operations by maintaining the front office and representing the organization professionally. The role requires multi-tasking, prioritization, and positive attitude in handling administrative tasks.

You will greet patients, manage calls, schedule appointments, and enter data in the EMR system. The position emphasizes patient experience, insurance verification, and accurate records while ensuring a clean, welcoming reception