Patient Services Front Desk Coordinator

Sentapartners; Villa Rica (GA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

Paid time off

EAP

Job summary

SENTA Partners in the United States seeks a Front Office Coordinator to be the first point of contact for patients, visitors, and staff, handling scheduling, patient information, and coordination with the clinical team.

You will greet patients, check in, answer phones, verify insurance, maintain records, process payments, and uphold HIPAA and confidentiality while supporting daily practice operations.

Qualifications

• Scheduling appointments and managing cancellations.
• Collecting and verifying patient information and demographics.
• Maintaining patient records in the practice management system.
• Processing patient payments and billing inquiries.
• Coordinate communication between front office, clinical staff, and physicians.
• Adhere to HIPAA regulations and company policies.

Responsibilities

• Greet and check-in patients.
• Answer incoming phone calls and inquiries.
• Maintain front office area and supplies.
• Assist patients with forms and paperwork.
• Coordinate with clinical staff and physicians.

Skills

Customer service

Front desk

Phone handling

HIPAA compliance

Data entry

Education

High school diploma

Tools

EHR system

Microsoft Office

Job description

SENTA Partners in the United States seeks a Front Office Coordinator to be the first point of contact for patients, visitors, and staff, handling scheduling, patient information, and coordination with the clinical team.

You will greet patients, check in, answer phones, verify insurance, maintain records, process payments, and uphold HIPAA and confidentiality while supporting daily practice operations.