Patient Services Coordinator: Front Desk & Scheduling

CH01 CHE Fresenius Medical Care (Schweiz) AG; Durham, Northern (NC, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, and medical records in a clinical setting. You will greet patients, collect demographics and insurance details, initiate admissions, verify coverage, and support front-end billing and charting using MS Office and related software.

Ideal candidates have 1–2 years of medical office experience, a High School Diploma or equivalent (Associate degree preferred), and the ability to

Qualifications

• 1–2 years’ related experience preferably in a medical setting with insurance billing.
• High School Diploma or equivalent; Associate Degree or higher preferred.
• Proficient in computers and Microsoft Office; excellent verbal and written communication.

Responsibilities

• Schedule and input all appointments in the scheduling module in a timely and efficient manner.
• Assure all pre-procedure/preoperative activities are scheduled or completed.
• Greet patients and visitors, obtain identification and insurance information to initiate admissions.
• Assemble and maintain patient medical and financial records in a confidential manner.
• Complete front-end billing/registration processes and verify insurance or prior authorizations.
• Communicate changes about procedures or insurance to internal staff and patient records.
• Execute daily encounter checks to ensure reporting accuracy.
• Coordinate collection, processing, storage, and distribution of medical records per policy.

Skills

Verbal communication

Written communication

MS Office

Multitasking

Computer literacy

Education

High School Diploma or equivalent

Associate degree or higher preferred

Job description

Fresenius Medical Care is seeking a Patient Services Coordinator to manage scheduling, pre-procedure communications, and medical records in a clinical setting. You will greet patients, collect demographics and insurance details, initiate admissions, verify coverage, and support front-end billing and charting using MS Office and related software.

Ideal candidates have 1–2 years of medical office experience, a High School Diploma or equivalent (Associate degree preferred), and the ability to