Patient Front Desk & Scheduling Specialist

Community Health Services; Farmersville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Community Health Services is seeking a Front Office to greet patients, collect information, and manage check-in/out processes. The role includes scheduling, verifying insurance, handling payments, and reviewing daily reports.

Strong communication and attention to detail are essential to support a patient-centered care team. Responsibilities include educating patients on benefits, coordinating with clinical staff, and ensuring accurate chart updates.

Qualifications

• Ability to understand written and verbal instruction.
• Able to communicate well with patients and staff.
• Knowledge of medical front office operations including health insurance verification is a plus.

Responsibilities

• Greet patients arriving for dental appointments and assist with questions.
• Collect and verify patient information and insurance cards; scan into chart.
• Schedule appointments according to provider targets and templates.
• Perform financial screening and discuss patient balances professionally.
• Review charges and post payments; run end-of-day reports.
• Balance cash drawer and ensure charges post correctly with diagnoses.
• Verify insurance and screen patients for Agency programs or Medicaid/CHIP.
• Assist check-in staff as needed.

Skills

Communication skills

Customer service

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Job description

Community Health Services is seeking a Front Office to greet patients, collect information, and manage check-in/out processes. The role includes scheduling, verifying insurance, handling payments, and reviewing daily reports.

Strong communication and attention to detail are essential to support a patient-centered care team. Responsibilities include educating patients on benefits, coordinating with clinical staff, and ensuring accurate chart updates.