Patient Services & Front Desk Coordinator

Mary Washington Healthcare Incorporated; United States; On-site; USD 26,000 - 40,000; Full time

Job summary

Mary Washington Healthcare Incorporated seeks an organized front-desk coordinator to support office coordination, customer service, and revenue cycle activities. You will register patients, verify demographics and insurance, collect payments, and maintain a smooth front office flow.

The role emphasizes patient satisfaction, multi-tasking, and effective communication within a multi-disciplinary team in a healthcare setting.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Registers patients in the Practice Management Information System (PMIS), obtaining and verifying demographic and insurance information for claims.
• Reviews electronic eligibility verification responses to ensure coverage for insured patients.
• Collects co-payments, deductibles and outstanding balances at the time of service.
• Presents patients with appropriate paperwork based on appointment type and registration status.
• Triages calls to ensure timely and appropriate response and communicates with physicians’ offices.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare Incorporated seeks an organized front-desk coordinator to support office coordination, customer service, and revenue cycle activities. You will register patients, verify demographics and insurance, collect payments, and maintain a smooth front office flow.

The role emphasizes patient satisfaction, multi-tasking, and effective communication within a multi-disciplinary team in a healthcare setting.