Medical Front Desk & Patient Experience Coordinator

Mary Washington Healthcare Incorporated; Fredericksburg (VA); Sur place; USD 26 000 - 34 000; Plein temps

Résumé du poste

Mary Washington Healthcare in Fredericksburg, VA is seeking an Office Coordinator to support front-end revenue cycle and patient services. You will register patients, verify demographics and insurance, schedule appointments, and handle payments with accuracy and courtesy.

The role requires a High School Diploma or GED, at least one year in a medical office, and experience with Microsoft Office. You will answer calls, triage inquiries, and help maintain a tidy waiting area while ensuring a

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsabilités

• Registers patients in the PMIS, obtaining demographic and insurance information for claims processing.
• Presents patients with required paperwork based on appointment type and status.
• Answers and triages incoming calls, communicates with patients and staff, and checks voicemail regularly.
• Schedules appointments, surgeries, procedures, and testing using the computer scheduling system.
• Maintains accuracy of patient files, payments, and databases; processes co-pays and reconciles receipts.
• Communicates with physicians' offices; supports EHR and Patient Portal tasks.
• Schedules follow-ups and ensures referrals are active; assists with billing entry and reconciliation as needed.
• Performs other duties as assigned.

Connaissances

Customer service

Multi-tasking

Communication

Formation

High School Diploma or GED

Outils

Microsoft Office

Description du poste

Mary Washington Healthcare in Fredericksburg, VA is seeking an Office Coordinator to support front-end revenue cycle and patient services. You will register patients, verify demographics and insurance, schedule appointments, and handle payments with accuracy and courtesy.

The role requires a High School Diploma or GED, at least one year in a medical office, and experience with Microsoft Office. You will answer calls, triage inquiries, and help maintain a tidy waiting area while ensuring a