Front Desk & Revenue Cycle Coordinator

Mary Washington Healthcare Incorporated; Fredericksburg (VA); On-site; USD 26,000 - 40,000; Full time

Job summary

Mary Washington Healthcare seeks an office coordinator to support front-end revenue cycle and patient experience in a busy multispecialty practice.

You will register patients, verify insurance, process payments, schedule appointments, and communicate with physicians using PMIS, EHR, and patient portal.

A high school diploma and 1 year of medical office or customer service experience are preferred; Microsoft Office skills help you stay organized and compliant.

Qualifications

• High school diploma or GED required.
• Minimum of one year medical office experience preferred.
• Multi-specialty office experience preferred.
• Experience in a customer service setting preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Interfaces with patients and guests in a courteous and professional manner.
• Registers patients in PMIS and verifies insurance information for claims.
• Reviews electronic eligibility verification for coverage.
• Triages calls and manages messages for timely responses.
• Processes scheduling for appointments, surgeries, and testing.
• Maintains secure patient files and payment data.
• Communicates with physicians' offices and staff via EHR and patient portal.
• Monitors reception area and informs about schedule adjustments.
• Collects co-pays and posts payments; reconciles receipts.
• Supports government incentive programs data collection.

Skills

Customer service

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare seeks an office coordinator to support front-end revenue cycle and patient experience in a busy multispecialty practice.

You will register patients, verify insurance, process payments, schedule appointments, and communicate with physicians using PMIS, EHR, and patient portal.

A high school diploma and 1 year of medical office or customer service experience are preferred; Microsoft Office skills help you stay organized and compliant.