Family Medicine Front Desk Coordinator

Mary Washington Healthcare Incorporated; Ruther Glen (VA); On-site; USD 26,000 - 34,000; Full time

Job summary

Mary Washington Healthcare Incorporated is seeking an Office Coordinator for the Ladysmith front office to manage patient check-in, registration, and revenue-cycle tasks. The role emphasizes patient satisfaction and accurate data entry in the PMIS and EHR systems.

The position requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment with daily interaction among patients, families, physicians, and staff.

Qualifications

• High School Diploma or GED required.
• Minimum of one year medical office experience preferred.
• Customer service experience preferred.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Register patients in PMIS with demographic and insurance data to ensure accurate processing of claims.
• Collect co-payments and post payments; reconcile receipts at shift end.
• Answer phones, triage calls, and route inquiries to appropriate staff.
• Schedule appointments and coordinate with EHR/Patient Portal for patient care.

Skills

Customer service

Multi-tasking

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Mary Washington Healthcare Incorporated is seeking an Office Coordinator for the Ladysmith front office to manage patient check-in, registration, and revenue-cycle tasks. The role emphasizes patient satisfaction and accurate data entry in the PMIS and EHR systems.

The position requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment with daily interaction among patients, families, physicians, and staff.