Patient Services Front Desk Coordinator

Mercy Hospital St. Louis Critical Care Medicine Fellowship; Springfield (MO); Vor Ort; USD 28.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision coverage

Paid time off

Tuition assistance

Matched retirement plans

Zusammenfassung

Mercy seeks a Patient Service Representative to be the first point of contact for patients and visitors. You will ensure a positive patient experience by managing front desk operations and workflows.

The role requires strong communication, basic computer skills, and a commitment to patient privacy, with adaptability to work in a fast-paced environment. Mercy offers comprehensive benefits and a supportive team.

Qualifikationen

• Strong verbal and written communication skills.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills.
• Accuracy and attention to detail.
• Ability to maintain confidentiality and follow privacy policy.
• Discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure.
• Attend and complete Clinic Core Front Desk Training post-hire.

Aufgaben

• Greet and assist patients and visitors at the front desk.
• Manage front desk operations and patient registration workflows.
• Protect patient privacy and comply with privacy policies.

Kenntnisse

Verbal and written communication

Computer skills

Customer service

Attention to detail

Confidentiality

Discretion with patient privacy

Adaptability under pressure

Front Desk training

Ausbildung

High school diploma

Jobbeschreibung

Mercy seeks a Patient Service Representative to be the first point of contact for patients and visitors. You will ensure a positive patient experience by managing front desk operations and workflows.

The role requires strong communication, basic computer skills, and a commitment to patient privacy, with adaptability to work in a fast-paced environment. Mercy offers comprehensive benefits and a supportive team.