Patient Services & Front Desk Coordinator

Ascend Vision; McAllen, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ascend Vision in McAllen, TX is seeking a Patient Services Specialist to create a positive patient experience by coordinating registration activities, verifying demographics, collecting payments, and supporting clinicians with timely information.

The role requires excellent communication, confidentiality, and proficiency in Microsoft Office; healthcare front desk experience is preferred.

Qualifications

• High School diploma or equivalent, required.
• Certified Patient Services Specialist preferred.
• Strong communication and confidentiality skills.

Responsibilities

• Provides high level customer service in all interactions with patients and staff.
• Greet and check in patients, verify demographics, obtain signatures and insurance information.
• Collect co-pays and past due balances; process receipts for all monies collected.
• Verify eligibility and register patients with accurate demographic and coverage data.
• Schedule appointments and perform reminder calls as needed.

Skills

Customer service

Verbal communication

Written communication

Confidentiality

Microsoft Office

Education

High School diploma

Tools

Microsoft Office

Job description

Ascend Vision in McAllen, TX is seeking a Patient Services Specialist to create a positive patient experience by coordinating registration activities, verifying demographics, collecting payments, and supporting clinicians with timely information.

The role requires excellent communication, confidentiality, and proficiency in Microsoft Office; healthcare front desk experience is preferred.