Patient Care Front Desk Coordinator

EyeSouth Partners; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k w/ Match

HSA/FSA

Telemedicine

Generous PTO Package

Job summary

EyeSouth Partners in San Antonio, TX seeks a Front Desk Associate to greet patients, verify appointments, and support daily front-desk tasks. You will manage calls, emails, scheduling, and data entry while upholding HIPAA and delivering excellent customer service.

The role requires a High School Diploma and ideally 1 year of medical office experience; Nextech/ICP is a strong plus. Competitive benefits and a team-oriented environment await.

Qualifications

• High School Diploma or the equivalent years related experience required.
• Minimum of 1-year medical office experience strongly preferred.
• Nextech/ICP experience strongly preferred.

Responsibilities

• Greet patients warmly and verify appointment details.
• Handle patient check-in/out, calls, emails, and scheduling.
• Verify insurance eligibility and collect co-pays/balances.
• Enter data accurately in the practice management system.
• Maintain HIPAA compliance and patient confidentiality.
• Provide clear information about services, wait times, and policies.

Skills

Interpersonal skills

Data entry

Insurance verification

Customer service

HIPAA familiarity

Multitasking

Education

High School Diploma

Tools

Nextech/ICP

Job description

EyeSouth Partners in San Antonio, TX seeks a Front Desk Associate to greet patients, verify appointments, and support daily front-desk tasks. You will manage calls, emails, scheduling, and data entry while upholding HIPAA and delivering excellent customer service.

The role requires a High School Diploma and ideally 1 year of medical office experience; Nextech/ICP is a strong plus. Competitive benefits and a team-oriented environment await.