Patient Experience & Front Desk Specialist

Ascend Vision Partners; Florida; On-site; USD 32,000 - 52,000; Full time

Job summary

Ascend Vision Partners in Jupiter, Florida is seeking a Full Time Patient Services Specialist/Front Desk to deliver friendly, patient-centered service and to register patients, verify demographics, collect co-pays, and coordinate appointment scheduling.

You will support clinicians, protect patient privacy, and handle insurance cards and authorizations while helping balance end-of-day deposits with accuracy and teamwork.

Qualifications

• High school diploma or equivalent required.
• Certified Patient Services Specialist credential preferred.
• Experience in patient services or healthcare front desk is a plus.

Responsibilities

• Greet and check in patients and verify demographic information.
• Collect co-pays and balance due; process payments and receipts.
• Verify insurance/third-party coverage and obtain necessary signatures.
• Schedule and coordinate patient appointments and recalls.
• Maintain patient confidentiality and accurate charting across systems.

Skills

Customer service

Communication

Microsoft Office

Cash handling

Phone etiquette

Education

High School diploma or equivalent

Certified Patient Services Specialist

Tools

Microsoft Office

Job description

Ascend Vision Partners in Jupiter, Florida is seeking a Full Time Patient Services Specialist/Front Desk to deliver friendly, patient-centered service and to register patients, verify demographics, collect co-pays, and coordinate appointment scheduling.

You will support clinicians, protect patient privacy, and handle insurance cards and authorizations while helping balance end-of-day deposits with accuracy and teamwork.