Patient Access & Front Desk Specialist

Community Health Services; Kaufman (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Community Health Services is seeking a Patient Services Representative at our Kaufman front office. You will be the first point of contact, greeting patients, scheduling, and ensuring accurate registration and payments.

Responsibilities include verifying insurance, assisting with referrals, coordinating with clinical teams, and maintaining smooth clinic flow. Strong communication and empathy are essential in this role.

Qualifications

• Experience delivering patient-centered service at a front desk.
• Ability to verify insurance and collect payments.
• Strong communication with patients and families.
• Proficiency with registration systems and data entry.

Responsibilities

• Greet patients and assist with questions at check-in.
• Manage check-in and registration in Nextgen.
• Collect payments and provide receipts.
• Coordinate scheduling and referrals.
• Support lobby and waiting area management.

Skills

Customer service

Front desk

Communication

Data entry

Insurance verification

Tools

Phreesia

Nextgen

Job description

Community Health Services is seeking a Patient Services Representative at our Kaufman front office. You will be the first point of contact, greeting patients, scheduling, and ensuring accurate registration and payments.

Responsibilities include verifying insurance, assisting with referrals, coordinating with clinical teams, and maintaining smooth clinic flow. Strong communication and empathy are essential in this role.