Patient Services Coordinator - Medical Office Admin

CommUnityCare Health Centers; Manor (TX); On-site; USD 23,000 - 29,000; Full time

Job summary

CommUnityCare Health Centers in Manor, TX seeks a front desk Administrator to be the first point of contact for patients, staff, and visitors. The role involves greeting, scheduling, admissions, insurance verification, and guiding patients through payment options while ensuring HIPAA compliance.

Responsibilities include opening the front office, handling calls, registering patients, balancing the day’s revenue, and coordinating with nursing and medical staff to maintain smooth patient flow.

Qualifications

• High School Diploma or Equivalent required.
• At least one year of administrative experience.
• Knowledge of healthcare office concepts and HIPAA guidelines.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Open front office and perform all related duties.
• Welcome patients, guests, and staff in a courteous manner.
• Schedule appointments and manage the clinic calendar accurately.
• Answer calls and route information as needed.
• Register patients with demographic and insurance data in the EMR.
• Verify insurance information and explain payment options.
• Collect co-pays/deductibles and balance cash drawer at day end.
• Use clinic software (i2i, Tableau, Vital Interactions, EMR portal).
• Assist with patient flow and coordinate with care teams.

Skills

Customer service

Verbal & written communication

Multitasking

Attention to detail

Team collaboration

Education

High School Diploma or Equivalent

Tools

i2i

Tableau

Vital Interactions

Patient Portal

Check-in kiosks

Job description

CommUnityCare Health Centers in Manor, TX seeks a front desk Administrator to be the first point of contact for patients, staff, and visitors. The role involves greeting, scheduling, admissions, insurance verification, and guiding patients through payment options while ensuring HIPAA compliance.

Responsibilities include opening the front office, handling calls, registering patients, balancing the day’s revenue, and coordinating with nursing and medical staff to maintain smooth patient flow.