Patient Services & EHR Coordinator I

Atrium Health; Kernersville (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Atrium Health is seeking an Admissions/Registration specialist to support patient registration, accurate data entry, and secure handling of patient information. You will help create the initial electronic health record and coordinate with care teams to ensure smooth patient flow.

The role involves verifying demographics, insurance information, and co-pays, while maintaining strict HIPAA confidentiality. Strong customer service and communication are essential in a fast-paced environment.

Qualifications

• Excellent customer service skills in a fast-paced healthcare environment.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a high-volume setting.
• Excellent written and verbal communication with patients, families, and staff.

Responsibilities

• Create the initial electronic health record (EHR) for patients to support the care team.
• Register patients, verify demographics/insurance, collect co-pays, and ensure HIPAA compliance.
• Explain insurance basics and refer to Financial Advocates as needed.
• Schedule appointments and manage follow-up information and test preparations.

Skills

Customer service

Attention to detail

Multitasking

Communication

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic health record

Job description

Atrium Health is seeking an Admissions/Registration specialist to support patient registration, accurate data entry, and secure handling of patient information. You will help create the initial electronic health record and coordinate with care teams to ensure smooth patient flow.

The role involves verifying demographics, insurance information, and co-pays, while maintaining strict HIPAA confidentiality. Strong customer service and communication are essential in a fast-paced environment.