Patient Access & Registration Specialist

Atrium Health; Sparta (NC); On-site; USD 29,000 - 43,000; Part time

Job summary

Atrium Health is seeking a part-time Patient Service Representative for a PRN 24-hour weekly night and weekend schedule at 10426 Non Enterprise Corporate - Registration. You will greet patients, collect demographics and insurance information, and obtain co-pays to support accurate billing.

Role involves HIPAA-compliant handling of data, using EPIC EMR, and coordinating with Financial Advocates when needed. Strong customer service and multitasking are essential for this busy front-desk position.

Qualifications

• Greet and register patients with complete demographic and insurance data.
• Explain financial responsibilities and collect co-pays where applicable.
• Maintain confidentiality per HIPAA guidelines and safeguard patient information.
• Utilize EPIC EMR to manage patient records and scheduling tasks.

Responsibilities

• Create the initial electronic health record for patient care.
• Check in patients, verify insurance, and discuss financial obligations.
• Refer patients to Financial Advocates when needed.
• Provide excellent customer service and guide patients through processes.

Skills

Customer service

HIPAA compliance

Data entry

Communication

Insurance verification

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Insurance verification tools

Patient liability estimation tools

Job description

Atrium Health is seeking a part-time Patient Service Representative for a PRN 24-hour weekly night and weekend schedule at 10426 Non Enterprise Corporate - Registration. You will greet patients, collect demographics and insurance information, and obtain co-pays to support accurate billing.

Role involves HIPAA-compliant handling of data, using EPIC EMR, and coordinating with Financial Advocates when needed. Strong customer service and multitasking are essential for this busy front-desk position.