Patient Access & Registration Specialist

Atrium Health; Waxhaw (NC); On-site; USD 34,000 - 42,000; Full time

Job summary

Atrium Health is seeking a patient Registration Associate to create the initial electronic health record, register patients, verify demographics and insurance, collect co-pays, and ensure HIPAA privacy. This role supports accurate data entry, patient safety, and timely billing in a fast-paced healthcare setting.

You will greet patients, answer phones, provide directions, coordinate appointments, explain test preparations, and monitor EHR work queues, delivering exceptional customer service and

Qualifications

• High School Graduate required.
• Experience with EPIC EMR preferred.
• Knowledge of HIPAA and patient confidentiality.
• Excellent communication and customer service skills.
• Ability to verify insurance and collect payments.

Responsibilities

• Create initial EHR for new patients.
• Register patients and verify demographics and insurance.
• Explain financial responsibilities and collect co-pays.
• Maintain confidentiality under HIPAA.
• Greet patients, answer calls, and guide visitors.
• Monitor EHR work queues and assist care teams.

Skills

HIPAA compliance

Customer service

Multitasking

Communication skills

EPIC EMR

Insurance verification

Education

High School Graduate

Tools

EPIC Electronic Medical Record

Microsoft Office

Telephone systems

Internet browser

Job description

Atrium Health is seeking a patient Registration Associate to create the initial electronic health record, register patients, verify demographics and insurance, collect co-pays, and ensure HIPAA privacy. This role supports accurate data entry, patient safety, and timely billing in a fast-paced healthcare setting.

You will greet patients, answer phones, provide directions, coordinate appointments, explain test preparations, and monitor EHR work queues, delivering exceptional customer service and