Patient Services Coordinator — Vision Care

MyEyeDr; Falls Church (VA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Bonuses and commission

Medical and dental coverage

Vision coverage

401K with company match

Paid time off & holidays

Zusammenfassung

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out, and patient interactions across office locations in Virginia. Training will be provided for those new to the optical industry, with weekend and evening shifts common.

The role focuses on delivering a best-in-class patient experience while coordinating with clinicians and staff. This role emphasizes personalized service, insurance education, appointment coordination, and multitasking in a fast-paced

Qualifikationen

• Experience in a front desk or customer-facing role managing administrative tasks.
• Strong organizational skills and ability to prioritize multiple tasks under pressure.
• Flexible, adaptable, and collaborative mindset.
• Excellent written and verbal communication.

Aufgaben

• Provide patients a personalized check in/out experience.
• Verify and explain insurance options at check in/out.
• Assist with appointment confirmations and patient outreach.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments.
• Support office staff duties as needed and cross-train for other roles (if required).
• Collaborate with doctors and team to ensure a seamless patient experience.

Kenntnisse

Front desk experience

Customer service

Insurance verification

Multi-line phone

Appointment scheduling

Team player

Communication skills

Computer skills

Tools

Office software

Jobbeschreibung

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out, and patient interactions across office locations in Virginia. Training will be provided for those new to the optical industry, with weekend and evening shifts common.

The role focuses on delivering a best-in-class patient experience while coordinating with clinicians and staff. This role emphasizes personalized service, insurance education, appointment coordination, and multitasking in a fast-paced