Patient Service Coordinator — Vision Care & Growth

MyEyeDr; Jacksonville (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision coverage

Associate discounts on eyewear

Descripción de la vacante

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out, and patient interactions with a focus on delivering a superior vision-care experience. Training will be provided to learn about insurance options and appointment coordination in a fast-paced environment.

You will work closely with doctors and staff, handle multi-line phone systems, and ensure smooth patient flow while maintaining a friendly, professional demeanor.

Formación

• Front desk/reception experience in administrative tasks.
• Organized and able to prioritize multiple tasks under pressure.
• Flexible and adaptable with ability to wear multiple hats.
• Friendly, patient-centric demeanor.
• Strong written and verbal communication.

Responsabilidades

• Provide patients a personalized check in/out experience.
• Verify insurance plans and educate patients on options.
• Assist in appointment confirmations and outreach in partnership with Doctor availability.
• Manage multiple phone lines, greet patients and walk-ins, schedule appointments and assist office staff duties as needed.
• Cross-train to other office support roles such as Eyewear Consultants and Optometric Technicians.
• Collaborate with doctor(s) and team members to provide seamless patient experience.

Conocimientos

Front desk experience

Customer facing

Administrative tasks

Organized under pressure

Phone multitasking

Descripción del empleo

MyEyeDr. is seeking a Patient Service Coordinator to manage front desk operations, check-in/out, and patient interactions with a focus on delivering a superior vision-care experience. Training will be provided to learn about insurance options and appointment coordination in a fast-paced environment.

You will work closely with doctors and staff, handle multi-line phone systems, and ensure smooth patient flow while maintaining a friendly, professional demeanor.