Patient Service Coordinator — Front Desk & Insurance

MyEyeDr.; Delray Beach (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to manage the front desk during check-in/out, delivering personalized patient experiences and learning about ophthalmic services through provided training.

The role reports to the Office General Manager, with some weekend and evening shifts required, and opportunities to grow within a fast-paced vision care environment. You will handle multitasking across phone lines, greet patients, schedule appointments, and support office staff while expanding

Qualifications

• Experience in a front desk, reception, or customer-facing role.
• Strong organizational and multitasking abilities.
• Willing to work weekends and evenings as needed.
• Excellent written and verbal communication skills.

Responsibilities

• Provide patients a personalized check-in/out experience.
• Verify and educate patients on insurance options at check-in/out.
• Assist with appointment confirmations and patient outreach with Doctor availability.

Skills

Front desk experience

Customer service

Insurance verification

Microsoft Office

Tools

Microsoft Office

Job description

MyEyeDr. is seeking a Patient Service Coordinator to manage the front desk during check-in/out, delivering personalized patient experiences and learning about ophthalmic services through provided training.

The role reports to the Office General Manager, with some weekend and evening shifts required, and opportunities to grow within a fast-paced vision care environment. You will handle multitasking across phone lines, greet patients, schedule appointments, and support office staff while expanding