Patient Services Coordinator - Outpatient PT Front Desk

CORA Physical Therapy; Town of Florida, Northern (NY, KY); Hybrid; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Outpatient Setting

Competitive Pay

Time Off

Full Benefits Package

401(k) Program

Tuition Reimbursement

Professional Development

Technology that Works for You

Zusammenfassung

CORA Physical Therapy is seeking a Patient Services Coordinator to join our outpatient clinics in Florida. You’ll support front desk operations, greet patients, answer calls, verify benefits, and help patients understand costs for care.

Join a team focused on delivering exceptional customer service, accurate scheduling, and smooth patient flow. This role offers growth opportunities, competitive pay, and a comprehensive benefits package across our multiple clinics.

Qualifikationen

• High school diploma or GED required.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Strong communication, organization, and time management skills.
• Reliable, honest, and adaptable in fast-paced team environments.
• Preferred: Experience in a healthcare office and fluency in Spanish.

Aufgaben

• Greet patients warmly and build rapport through in-person and phone interactions.
• Screen and answer incoming calls promptly; take messages and relay information as needed.
• Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance cards, ID cards, and relevant paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
• Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

Kenntnisse

Customer service

Ausbildung

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Jobbeschreibung

CORA Physical Therapy is seeking a Patient Services Coordinator to join our outpatient clinics in Florida. You’ll support front desk operations, greet patients, answer calls, verify benefits, and help patients understand costs for care.

Join a team focused on delivering exceptional customer service, accurate scheduling, and smooth patient flow. This role offers growth opportunities, competitive pay, and a comprehensive benefits package across our multiple clinics.