Outpatient PT Front Desk & Patient Care Coordinator

CORA Physical Therapy; Largo (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Outpatient setting

Competitive pay

Paid time off

Full benefits package

401(k)

Tuition reimbursement

Professional development

Technology that supports you

Job summary

CORA Physical Therapy in Largo, FL is seeking a Patient Services Coordinator to join our outpatient clinic team. You will greet patients, handle calls, verify benefits, and help manage referrals and paperwork, ensuring a smooth first visit and excellent patient experience.

Ideal candidates have a high school diploma or GED and recent customer service experience, with proficiency in Word/Excel. Fluency in Spanish is a plus, and you will support a fast-paced, patient-centered environment.

Qualifications

• High school diploma or GED required.
• Recent customer service experience required.
• Proficient in Microsoft Word and Excel.
• Preferred: Spanish fluency.

Responsibilities

• Greet patients and build rapport in person and by phone.
• Screen and route calls, take messages, relay information.
• Explain insurance benefits and patient financial responsibilities.
• Manage referrals and prescriptions; set expectations for first visit.
• Scan insurance/ID cards into patient files.
• Collect co-pays and balances; submit charges.
• Maintain a clean, welcoming clinic environment; sanitize per CDC.

Skills

Customer service

Communication

Organization

Time management

Empathy

Adaptability

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

CORA Physical Therapy in Largo, FL is seeking a Patient Services Coordinator to join our outpatient clinic team. You will greet patients, handle calls, verify benefits, and help manage referrals and paperwork, ensuring a smooth first visit and excellent patient experience.

Ideal candidates have a high school diploma or GED and recent customer service experience, with proficiency in Word/Excel. Fluency in Spanish is a plus, and you will support a fast-paced, patient-centered environment.