Front Desk & Patient Experience Coordinator

CORA Physical Therapy; North Myrtle Beach (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Generous paid time off

Full benefits package

401(k) program

Tuition reimbursement

Professional development

Job summary

CORA Physical Therapy is seeking a Patient Services Coordinator to join our outpatient clinic team. You will greet patients, handle calls, verify benefits, and manage referrals to ensure a smooth first visit and outstanding patient experience.

Ideal candidates bring a high school diploma and recent customer service experience, with strong communication and organization. Fluency in Spanish is a plus, and we offer full benefits and professional development.

Qualifications

• High school diploma or GED required.
• Recent customer service experience required.
• Strong communication and organizational skills.
• Proficiency with Word and Excel.
• Fluency in Spanish a plus.

Responsibilities

• Greet patients warmly at the front desk and build rapport.
• Screen calls, take messages, and relay information.
• Verify insurance benefits and discuss financial responsibilities.
• Manage referrals and communicate visit expectations.
• Scan documents into patient files.
• Collect payments and balance daily funds.
• Maintain a clean, welcoming clinic environment per CDC guidelines.

Skills

Customer service

Communication

Organization

Time management

Adaptability

Reliability

Spanish language

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

CORA Physical Therapy is seeking a Patient Services Coordinator to join our outpatient clinic team. You will greet patients, handle calls, verify benefits, and manage referrals to ensure a smooth first visit and outstanding patient experience.

Ideal candidates bring a high school diploma and recent customer service experience, with strong communication and organization. Fluency in Spanish is a plus, and we offer full benefits and professional development.