Compassionate Medical Front Desk & Scheduling Pro

ADP, Inc.; San Antonio (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

PCC Medical Holding, LLC (Physician Care Centers) in Texas is seeking a Medical Receptionist to greet patients, verify insurance, schedule appointments, and maintain accurate records. This role emphasizes confidentiality and coordinated communication with medical staff.

The Medical Receptionist will ensure a welcoming, efficient experience while handling sensitive information in compliance with HIPAA and related privacy standards.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or healthcare environment preferred.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong communication and interpersonal skills.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and check in patients upon arrival, verifying personal and insurance information accurately.
• Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls, respond to inquiries, and direct calls to appropriate medical personnel.
• Maintain and update patient records, ensuring compliance with HIPAA and other privacy regulations.
• Coordinate with medical staff to manage patient flow and communicate any delays or changes promptly.
• Process patient payments, handle billing inquiries, and assist with insurance verification.
• Prepare and distribute patient forms, collect necessary documentation, and assist patients with completion.
• Manage office supplies and ensure the reception area is organized and professional.

Skills

Strong communication

Interpersonal skills

Attention to detail

Discretion with confidential info

Education

High school diploma or equivalent

Tools

EHR systems

Office software

Job description

PCC Medical Holding, LLC (Physician Care Centers) in Texas is seeking a Medical Receptionist to greet patients, verify insurance, schedule appointments, and maintain accurate records. This role emphasizes confidentiality and coordinated communication with medical staff.

The Medical Receptionist will ensure a welcoming, efficient experience while handling sensitive information in compliance with HIPAA and related privacy standards.