Patient Services Coordinator - Medical Office

Beth Israel Lahey Health; Lexington (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health (BILH) Primary Care is seeking a front-line clerical representative to greet patients, process registrations, coordinate scheduling and billing, and maintain a positive patient experience. This role supports daily operations and helps ensure patients receive the right care at the right time.

The position requires strong customer service, good PC skills, and the ability to multitask in a high-volume setting.

Qualifications

• Strong customer service skills
• Strong PC skills
• Effective written and verbal communication skills
• Ability to multitask

Responsibilities

• Handle phone interactions with patients and staff
• Register patients and schedule appointments
• Collect co-pays and assist with billing
• Confirm appointments and communicate patient needs

Skills

Customer service

PC skills

Written and verbal communication

Multitasking

Education

High School Degree or GED

Tools

PC skills

Job description

Beth Israel Lahey Health (BILH) Primary Care is seeking a front-line clerical representative to greet patients, process registrations, coordinate scheduling and billing, and maintain a positive patient experience. This role supports daily operations and helps ensure patients receive the right care at the right time.

The position requires strong customer service, good PC skills, and the ability to multitask in a high-volume setting.