Patient Experience Coordinator – Medical Office

Anna Jaques Hospital; United States; Vor Ort; USD 28.000 - 37.000; Vollzeit

Benefits dieser Stelle

Equal Opportunity Employer

Zusammenfassung

Beth Israel Lahey Health is seeking a Frontline Customer Service Representative for its BILH Primary Care. The role involves phone handling, patient registration, scheduling, co-pay collection and billing, and appointment confirmations to ensure timely access to care.

Requirements include a High School Diploma or GED, at least 1 year of high-volume customer service experience, and strong communication and PC skills. Equal Opportunity Employer.

Qualifikationen

• Education: High School Degree or GED.
• Experience: minimum 1 year in a high-volume customer service-related position.
• Skills: strong customer service, strong PC skills, effective written and verbal communication, ability to multitask.

Aufgaben

• Perform a wide variety of tasks including phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
• Serve as frontline representative of BILH Primary Care and ensure patients receive the right care at the right time.

Jobbeschreibung

Beth Israel Lahey Health is seeking a Frontline Customer Service Representative for its BILH Primary Care. The role involves phone handling, patient registration, scheduling, co-pay collection and billing, and appointment confirmations to ensure timely access to care.

Requirements include a High School Diploma or GED, at least 1 year of high-volume customer service experience, and strong communication and PC skills. Equal Opportunity Employer.