Patient Services Coordinator - Medical Front Desk

Foot & Ankle Specialists of New Jersey; Union (NJ); On-site; USD 19,000 - 28,000; Full time

Job summary

Foot & Ankle Specialists of NJ is actively seeking a reliable Full-Time Medical Receptionist to join our busy podiatry practice in New Jersey. The role focuses on front desk duties, patient check-in/out, appointment scheduling, and insurance verification, across two office locations.

The ideal candidate excels in patient interactions, demonstrates professionalism, and can multitask in a fast-paced medical setting while adhering to HIPAA guidelines. Experience with Athenahealth is a plus.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Professional, friendly, and compassionate approach to patient care.
• Ability to multitask and prioritize responsibilities in a busy medical office.
• Dependable attendance and punctuality.
• Comfortable using computers and office software.
• HIPAA compliance and confidentiality.

Responsibilities

• Greet patients warmly and professionally upon arrival.
• Check patients in and out efficiently while maintaining a welcoming office environment.
• Verify and update patient demographics, contact information, insurance details, and required documentation.
• Collect copayments, outstanding balances, and other patient payments at the time of service.
• Schedule follow-up appointments and provide patients with necessary appointment information.
• Answer incoming telephone calls promptly and professionally; manage high call volumes.
• Verify patient insurance eligibility and benefits; obtain referrals when required.
• Maintain accurate patient records within the EMR system; coordinate with staff to ensure smooth daily operations.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

HIPAA compliance

Professionalism

Attendance reliability

Team player

Customer service

Tools

Athenahealth (AthenaOne)

Job description

Foot & Ankle Specialists of NJ is actively seeking a reliable Full-Time Medical Receptionist to join our busy podiatry practice in New Jersey. The role focuses on front desk duties, patient check-in/out, appointment scheduling, and insurance verification, across two office locations.

The ideal candidate excels in patient interactions, demonstrates professionalism, and can multitask in a fast-paced medical setting while adhering to HIPAA guidelines. Experience with Athenahealth is a plus.