Patient Services Coordinator II - Scheduling & Billing (Onsite)

Mass General Brigham; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Job summary

Mass General Brigham in Boston seeks an Administrative Assistant to support scheduling and patient-care operations in the MGHfC Pediatric Allergy department. You will handle front-desk tasks, patient check-in/out, and routine clerical work, ensuring accurate records and efficient service.

The role requires 2–3 years of office experience, CMAA preferred, and proficiency with Office Suite. This onsite position offers comprehensive benefits and a day shift schedule.

Qualifications

• Education: High School Diploma or Equivalent required.
• CMAA - Data Conversion - Various Issuers preferred.
• Experience: Office experience 2-3 years required.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handle, screen and/or take messages related to prior authorizations.
• Provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provide assistance and training to others in these areas.

Skills

Office administration

Scheduling

Communication

Time management

Education

High School Diploma or Equivalent

CMAA certification preferred

Job description

Mass General Brigham in Boston seeks an Administrative Assistant to support scheduling and patient-care operations in the MGHfC Pediatric Allergy department. You will handle front-desk tasks, patient check-in/out, and routine clerical work, ensuring accurate records and efficient service.

The role requires 2–3 years of office experience, CMAA preferred, and proficiency with Office Suite. This onsite position offers comprehensive benefits and a day shift schedule.